SwiftSwitch’s Comprehensive Overview of the UK Energy Market
Business energy is in no way dissimilar from domestic energy in terms of function. The way these products are packaged however, tends to differ. This is because businesses use their energy differently. For example, energy consumption depends on the size and the type of a business – a large industrial business with many factories will not want the same energy deal as a small, independent hairdressers. And remember, gas and electricity are always sold separately which means that you do not need to buy both products with one supplier. In fact, the best gas and electric deals are often found with different suppliers. It does not necessarily pay to ‘bung the deals together’!
To most people the energy market will appear to be a complicated and laborious landscape to navigate. But, it can be broken down into three simple processes:
- Generating Electricity
- Transporting Gas and Electricity
- Distribution of the Gas and Electricity
The Office Gas and Electricity Markets Authority operate through (Ofgem). Ofgem regulate the electricity and gas markets. Ofgem’s job is to protect consumers’ interests through the promotion of competition. As long as competition can thrive, consumers will be able to find fair and cheap deals.
- Keep the market competitive
- Secure the supply and sustainability for all customers, business and domestic.
- Supervise Development of Markets
- Regulate and introduce Government Schemes
- Work independently of the government
As a business consumer, you have a right to voice any concerns or issues you may have relating to Ogfem’s policies or functions. The number you can reach them on is: 020 7901 7295. Alternatively, you can email them at: firstname.lastname@example.org
If you wish to make an enquiry or a complaint about an energy company and you cannot find their details or need support, you can contact the Citizens Advice consumer service on 03454 040506. Alternatively, you can visit their website: www.citizensadvice.org.uk
All details can be found on Ofgem’s website: www.ofgem.gov.uk